This dealership or farce of a dealership deserves negative 5 stars. I purchased a vehicle from them (Monday 12/4/17)that i didn't get to take home for 4 days(Thursday 12/7/17) because it had to go through inspection again and also needed struts. I picked the car up and noticed a knocking noise in the rear. Thinking the license plates were loose i went home. The next day(Friday 12/8/17), i noticed the car would stall /jerk when I hit the gas. I parked it immediately. The next morning(Saturday 12/9/17) continuosly making a knocking noise and stalling, i took it to a trusted mechanic and it was determined that the transmission was bad and the struts were never replaced. I immediately went back to the dealership the same day with the diagnosis and Taurus and a few other men accused me of lying about the transmission. He advised to leave the car with them to do their own diagnostic and they would call me when it was ready. Four days later(Wednesday 12/13/17) i was told they fixed the struts and flushed the transmission fluid and that the car was ready for pick up. I picked the car up two days later(Friday 12/15/17) and Taurus demanded i decide if i was keeping the car or not because if not he can put it back up for sale. I stated that i wanted a second opinion at the nissan dealership, he got angry and made one of the salesmen ride with me to the dealership. I paid $160 for nissan to tell me what i already knew, the transmission was bad. They also mentioned 6 other repairs that needed to be done, parts alone would cost $700. I took the vehicle back along with the paper work and got my money back the same day!! Guess what? The vehicle is still for sale on their website smh. Please, take a mechanic with you if you plan to purchase from them. The vehicle i took a chance with was the white 09 nissan altima. I have the paperwork dated for 12/15/2017 showing EVERYTHING wrong with that vehicle if anyone needs proof.
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Beltway Automotive Group is a US Car Dealer based in Brandywine, Maryland. Beltway Automotive Group is located at 14504 Crain Hwy, Brandywine, MD 20613, USA.
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